ITILFND V4: ITIL 4 Foundation
Your ITIL ITILFND V4 exam is just around the corner, right? So, it's high time to find an effective preparation tool! Our training course is what you really need! This is a series of videos led by the experienced IT instructors who will provide you with a detailed overview of the ITILFND V4 certification test. Ace your ITIL ITILFND V4 at the first attempt and obtain the ITIL 4 Foundation credential with ease.
Curriculum for ITILFND V4 Video Course
Introduction
Video Name | Time | |
---|---|---|
1. Exam Fundamentals | 06:29 | |
2. 4th Industrial Revolution | 03:31 | |
3. Service Organizations | 05:04 |
Video Name | Time | |
---|---|---|
1. Service Management | 02:34 | |
2. Value | 04:06 | |
3. Organizations and People | 05:36 | |
4. Services and Products | 11:45 | |
5. Service Offerings | 05:42 | |
6. Service Relationships | 06:17 | |
7. Outcomes | 02:54 | |
8. Costs | 10:21 | |
9. Risks | 05:59 | |
10. Utility and Warranty | 04:46 |
Video Name | Time | |
---|---|---|
1. Four Dimensions of Service Management | 01:20 | |
2. Organizations and People | 06:57 | |
3. Information and Technology | 07:42 | |
4. Partners and Suppliers | 09:45 | |
5. Value Streams and Processes | 04:47 | |
6. PESTLE | 03:11 | |
7. Applying the Four Dimensions | 05:02 |
Video Name | Time | |
---|---|---|
1. Service Value System | 02:38 | |
2. Opportunity, Demand, and Value | 05:20 | |
3. Governance | 02:04 |
Video Name | Time | |
---|---|---|
1. Guiding Principles | 03:34 | |
2. Focus on Value | 03:53 | |
3. Start Where You Are | 08:08 | |
4. Progress Iteratively with Feedback | 06:40 | |
5. Collaborate and Promote Visibility | 05:28 | |
6. Think and Work Holistically | 05:33 | |
7. Keep It Simple and Practical | 03:32 | |
8. Optimize and Automate | 05:56 |
Video Name | Time | |
---|---|---|
1. Service Value Chain | 05:14 | |
2. Plan | 04:18 | |
3. Improve | 04:02 | |
4. Engage | 08:27 | |
5. Design and Transition | 05:12 | |
6. Obtain/Build | 07:07 | |
7. Deliver and Support | 05:10 | |
8. Value Streams | 01:58 |
Video Name | Time | |
---|---|---|
1. Continual Improvement | 02:20 | |
2. Continual Improvement Model | 01:55 | |
3. What is the Vision? | 02:51 | |
4. Where are We Now? | 02:08 | |
5. Where Do We Want to Be? | 03:13 | |
6. How Do We Get There? | 01:29 | |
7. Take Action | 01:13 | |
8. Did We Get There? | 01:34 | |
9. How Do We Keep the Momentum Going? | 02:14 | |
10. Continual Improvement and the Guiding Principles | 03:54 |
Video Name | Time | |
---|---|---|
1. Categories of Practices | 02:34 | |
2. Management Practices | 01:16 | |
3. Continual Improvement | 07:45 | |
4. Information Security Management | 03:42 | |
5. Relationship Management | 01:53 | |
6. Supplier Management | 01:30 | |
7. Architecture Management | 02:05 | |
8. Knowledge Management | 02:10 | |
9. Measurement and Reporting | 01:24 | |
10. Organizational Change Management | 01:22 | |
11. Portfolio Management | 02:02 | |
12. Project Management | 02:03 | |
13. Risk Management | 02:13 | |
14. Service Financial Management | 01:14 | |
15. Strategy Management | 01:53 | |
16. Workforce and Talent Management | 01:39 |
Video Name | Time | |
---|---|---|
1. Service Management Practices | 01:14 | |
2. Change Control | 08:51 | |
3. Incident Management | 08:02 | |
4. Problem Management | 04:48 | |
5. Service Desk | 07:52 | |
6. Service Level Management | 05:47 | |
7. Service Request Management | 07:19 | |
8. IT Asset Management | 01:55 | |
9. Monitoring and Event Management | 02:10 | |
10. Release Management | 01:00 | |
11. Service Configuration Management | 01:15 | |
12. Availability Management | 01:06 | |
13. Business Analysis | 00:57 | |
14. Capacity and Performance Management | 02:14 | |
15. Service Catalog Management | 01:35 | |
16. Service Continuity Management | 01:27 | |
17. Service Design | 01:34 | |
18. Service Validation and Testing | 01:02 |
Video Name | Time | |
---|---|---|
1. Technical Management Practices | 00:40 | |
2. Deployment Management | 00:55 | |
3. Infrastructure and Platform Management | 00:57 | |
4. Software Development and Management | 00:59 |
Video Name | Time | |
---|---|---|
1. Putting It All Together | 06:33 | |
2. Conclusion | 01:42 | |
3. ITIL Certification Path | 02:01 |
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